1. Acceptance of Terms

By accessing or using Maplevo, you agree to these Terms & Conditions. If you do not agree, you should discontinue use of the platform.

2. Eligibility

• You must be at least 18 years old or legally authorized to enter a binding agreement.
• You must provide accurate registration information.
• You are responsible for maintaining your account credentials.

3. User Accounts

Users are responsible for all activity performed through their accounts. Maplevo may request identity verification where necessary.

4. Seller Responsibilities

• Maintain accurate product information.
• Complete assigned orders promptly.
• Respond to customer enquiries professionally.
• Comply with applicable Indian laws and Maplevo policies.

5. Orders

Orders are subject to verification. Maplevo reserves the right to cancel or suspend orders involving suspected fraud, abuse or policy violations.

6. Payments & Withdrawals

Withdrawals are subject to successful completion of eligible orders, verification requirements, and compliance with Maplevo policies. Pending orders may delay withdrawal processing.

7. Prohibited Activities

• Fraudulent activity
• Counterfeit or prohibited products
• False or misleading information
• Abuse of customers, merchants or staff
• Attempts to compromise platform security

8. Returns & Refunds

Returns and refunds are governed by Maplevo's Return & Refund Policy.

9. Intellectual Property

All Maplevo branding, logos, graphics and platform content remain the property of Maplevo or their respective owners.

10. Privacy

Your personal information is processed in accordance with the Maplevo Privacy Policy.

11. Account Restriction or Suspension

Maplevo may restrict or terminate accounts for repeated policy violations, fraud, illegal activities, or misuse of the platform.

12. Limitation of Liability

To the extent permitted by law, Maplevo is not liable for indirect, incidental or consequential damages arising from use of the platform.

13. Governing Law

These Terms shall be governed by the laws of India.

14. Policy Updates

Maplevo may revise these Terms periodically. Continued use of the platform constitutes acceptance of the updated Terms.